We are Zzish, a company registered with Companies House in England and Wales under number 08378462 ("Zzish" / "we" / "us" / "our"). Zzish is registered under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) as a Data Controller under number ZA128318. We provide the websites at www.zzish.com and www.quizalize.com (the "Sites"), the Apps, and the Services accessible from those Sites (all as defined in the Zzish Terms of Use).
At Zzish, we take your privacy seriously. We operate on the principle that your personal information belongs to you, and only you can decide who you want to share it with and why. This is fundamental to the way we work, and we’re committed to providing a secure environment for you to store your personal information and share it with others when you want to.
We provide educational software that teachers, parents, and students can use to understand student learning gaps and track individual learning progress over time. We offer real-time dashboards and progress dashboards that give teachers insight into student learning and performance, helping them to personalise teaching to individual students. In this Privacy Policy ("Policy"), we describe how we collect, use, and disclose information that we obtain about visitors to our Sites, users of our application (the "App"), and users of the services available through our Sites and App (collectively, the "Services").
By registering to use our Services, you consent to us processing your personal information in accordance with this Policy. This is to comply with the Data Protection Act 2018, which implements the General Data Protection Regulation (GDPR) in the UK.
You may withdraw consent at any time by letting us know at support@zzish.com. At that time, you may also want to remove any cookies which have been placed on any device used to access the Sites, Apps, and/or Services. Withdrawing your consent means that we can’t process your data anymore, but it was still legal for us to process it during the period we had your consent. You can ask us to delete your data at any time by contacting us at support@zzish.com.
We want you to obtain personalised experiences anytime, anywhere, on any device. This requires us to collect personal information from you. However, we want to put you in control of that personal information. We want you to be aware at all times where and how your personal information is being used. This is of paramount importance to us.
WHAT THIS POLICY COVERS
This Policy explains:
- what information we may collect about you;
- what we may do with the information we collect about you;
- whether we share your information with anyone else;
- the types of cookies we use and how you can reject these cookies;
- where we store your information;
- how we keep your information secure;
- your rights in relation to your information; and
- how children’s personal information is treated.
WHEN DOES THIS POLICY APPLY?
This Policy and the Zzish Terms of Use apply to your use of the Sites and to your use of the Apps and the Services once you register to access them.
INFORMATION WE MAY COLLECT ABOUT YOU
1. Information you voluntarily provide
- Personal information provided by you during registration, subscription, personalisation of the Sites, Apps, or Services, or when requesting further services.
- We may keep a record of any correspondence in case we need to contact you in relation to the issue for which you contacted us, for operational performance improvement and/or nuisance caller management. We will not allow third parties to use this information for marketing purposes unless we have obtained your consent, and we will only use it for marketing purposes to market our own products or services to you from time to time.
- Details of transactions you carry out through our Sites or Apps and the fulfilment of your orders.
- Google user data
- If you use our Google Forms importer, we may collect the public information about the Google account you authenticate with at this step, such as email, display name, etc.
- We will also collect any Google Forms you choose to import. We will store a copy of each Google Form you import, and we will also store the Quizalize quiz it is converted to. This will be publically visible on the platform by default, but you will have the option of making it ‘private’ and only visible to yourself.
- We affirm that Google Workspace APIs are not used to develop, improve or train generalized AI or ML models.
2. Information we collect about you and your device
When you use the Sites or the Apps and interact with our Services, we may use technology such as Google Analytics to collect information about your visit. The information we collect may include:
- Your IP address;
- The type of browser you use (e.g., Chrome, Safari);
- The number of sessions per browser on each device;
- The type of device (e.g., Samsung) and operating system (e.g., Android) you are using;
- Referrer information;
- Time zone;
- User preferences; and
- Which pages you visited.
HOW WE USE YOUR INFORMATION
We will only use your personal information for our legitimate business interests as detailed under this privacy policy. We use the information you provide to us to:
- Provide the Services you have requested;
- Ensure that content from our Sites and Apps is presented in the most effective manner for you and your device;
- Present products and services that are tailored and personalised to you;
- Provide you with marketing communications about us and our services (you can opt out at any time);
- Notify you about changes to the Sites, Apps, and Services;
- Analyse your data to help us develop, enhance, improve or modify our services;
- Process payment for services where applicable;
- Carry out our obligations arising from the Zzish Terms of Use; and
- Defend our servers against malicious attacks.
If we would like to use your personal information for any other purpose, we will notify you and give you the opportunity to withhold or withdraw your consent at that stage.
OUR USE OF AGGREGATED AND ANONYMISED INFORMATION
We may share anonymous usage data with third parties. This data does not allow third parties to identify you. We may combine your data with those of other users of our Sites and Apps and share this information in an aggregated and anonymised form with third parties to help us improve the design and delivery of our software tools, increasing the effectiveness for all users.
THIS IS WHO WE SHARE YOUR INFORMATION WITH
We will only share your information with third parties where we have your permission to do so in accordance with this Policy or where we believe it is necessary for a legitimate reason connected with the Sites, the Apps or our Services.
We work with analytics providers, banks and other credit providers and we may receive information about you from them. We also work with Twitter, Google, Facebook, LinkedIn to allow you to register for the Services using the credentials that you have with those companies. Below is a non-exhaustive list of third parties we work with. We may work with third parties not listed below or stop working with the third parties listed below.
| NAME OF THIRD PARTY | WHY WE WORK WITH THEM |
| Google Analytics | To monitor Apps and Sites performance & user experience. |
| Google Apps for Work | To process emails. |
| Intercom | For communications with users. |
To allow you to register for the Services using the credentials that you have with this company. To import and export quizzes from and to Google Forms. | |
| To allow you to register for the Services using the credentials that you have with this company. | |
| To allow you to register for the Services using the credentials that you have with this company. | |
| To allow you to register for the Services using the credentials that you have with this company. | |
| Hotjar | To capture user activity to improve our Services |
| Calendly | To communicate with users |
| Microsoft | To allow you to register for the Services using the credentials that you have with this company. |
| Wistia | To allow you to check videos related to our product and how it works. |
| OpenAI | To power generative AI features such as our AI quiz creator and AI feedback generator. |
OUR USE OF COOKIES, PIXELS AND LOCAL STORAGE
We use cookies to provide the service as well as to collect information to improve the service. If you would like to know more about cookies, which cookies we store on your browser and why, please take a look at our cookie policy.
WHERE WE STORE YOUR INFORMATION
The data that we collect from you may be processed outside the European Economic Area (EEA), but we ensure that there is an adequate level of protection for such data in compliance with the Data Protection Act 2018 and GDPR.
KEEPING INFORMATION SECURE
All information you provide to us is stored on secure servers operated by Amazon Web Services (AWS). We use industry-standard security measures to protect your personal information.
YOUR RIGHTS
We think it is important that you are able to control your personal data.
Under the Data Protection Act 2018 and GDPR, you have the right to:
- Request access to the personal data we hold about you;
- Request correction or deletion of your data;
- Withdraw your consent to data processing at any time;
- Object to the processing of your data for marketing purposes;
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
You can exercise these rights by contacting us at support@zzish.com.
CHILDREN’S PERSONAL INFORMATION
We comply with the requirements of the Data Protection Act 2018 and COPPA (Children's Online Privacy Protection Act) when processing personal information from children. Students under the age of 16 can only use our Sites and Services with the consent of a parent, guardian, teacher or school. Schools and teachers are responsible for obtaining consent from parents.
If you are a parent or guardian and believe we have collected personal information about your child without your consent, please contact us immediately at support@zzish.com.
INFORMATION WE MAY COLLECT ABOUT YOUR STUDENTS
We take student data privacy seriously. A student under 16 should not send any personal information if parent or guardian consent has not been given and should not send any personal information other than what we have requested in connection with the Sites or Services.
When using our Sites and Apps you may choose how students log in to your class. If you choose to use our simple sign in method we collect the name of the student. If you choose to have students create Quizalize student accounts, we collect their name, email address and password. If you choose to have students sign in with their Google, Microsoft or other Single Sign On service, we collect their name and email address. This student information is collected solely so that teachers are able to view each student’s activity, performance and progress.
We further collect student data from quizzes and other resources and activities that you explicitly assign your students. For example, we collect data on which questions for a quiz each student answers correctly and incorrectly and how long they took to answer each question.
This is the information we collect on your students:
- Name, email and password
- Information related to resources (quizzes, videos, pdfs, web pages etc) and activities you assign your students:
- The time the resource or activity was accessed
- Answers to questions in quizzes
- The time spent answering questions
- Whether the student has viewed teacher feedback
- Student responses to teacher feedback
HOW WE USE YOUR STUDENT INFORMATION
We will only use your students’ personal information for our legitimate business interests as detailed under this privacy policy. We use the information to:
THIS IS WHO WE SHARE YOUR STUDENT INFORMATION WITH
We will only share your students’ information with third parties where we have your permission to do so in accordance with this Policy or where we believe it is necessary for a legitimate reason connected with the Sites, the Apps or our Services.
| NAME OF THIRD PARTY | WHY WE WORK WITH THEM |
| Google Classroom | If you choose to synchronise quiz results with Google Classroom we will send each student’s quiz results to your Google Classroom. Google Classroom is FERPA compliant for US schools. |
| OpenAI | If you choose to use any of our AI features that process student data (such as our AI powered written feedback feature) then we share fully anonymised student quiz results with Open AI. FERPA compliance is not required for anonymous student data. |
WHERE WE STORE YOUR STUDENT INFORMATION
The data that we collect on your students may be processed outside the European Economic Area (EEA), but we ensure that there is an adequate level of protection for such data in compliance with the Data Protection Act 2018 and GDPR.
KEEPING YOUR STUDENT INFORMATION SECURE
All information you provide to us is stored on secure servers operated by Amazon Web Services (AWS) and Google Cloud Platform (GCP). We use industry-standard security measures to protect your personal information.
Student information is only stored on Google Cloud Platform (GCP) if you use one of our Sites or Apps that provides whole school or whole district level analytics.
CHANGES TO THIS POLICY
We may update this policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes by email or through the Sites/Apps.
CONTACT US
If you have any questions about this Policy, please contact us at support@zzish.com.
